Not sure can't see the phone on the phone I can't look back-channel hit well, so opponents thanks for listening and story. Opponents will be uneasy quiet.
The phone of the person you do not know the expression, Aizuchi well hit the phone so can not see figure, the other party can not be sure that you listen properly their own story. And you are silent it will allowed to anxiety the opponent.
The person on the other end of the phone, don't know to chime in with a good, because it is blind, their story is good listening can not be confirmed. So let's anxiety and silent.